The combination of travel services offered to you constitutes a travel package within the meaning of the Package Travel Directive (EU) 2015/2302. This means that you are entitled to make claims under all EU legislation applying to travel packages.
In order to meet its statutory obligation to provide a guarantee, Let’s go to Guatemala uses VZR Garant for all travel packages. VZR Garant is a recognised guarantee scheme.
If Let’s go to Guatemala should become financially insolvent before the end of your booking, VZR Garant will, depending on the situation, ensure that you get your booking payment back, are able to continue with your booking, or are repatriated. You can find the conditions for the guarantee scheme on VZR Garant’s website.
Let’s go to Guatemala has therefore protected itself against insolvency through VZR Garant. If services are not provided by Let’s go to Guatemala due to insolvency, you can contact VZR Garant, which has its offices at Torenallee 20, 5617 BC Eindhoven, Netherlands, by sending an email to [email protected] or by calling +31 (0)85 13 07 630.